Chatbot Knowledge Base

Company Name: Digital Presence Media
Tagline: Scale Your Business with AI-Driven Marketing
Website: https://dpmedia.ai

--- CORE SERVICES ---

1. AI & Automation
- Intelligent Chatbots: Custom-trained AI to engage website visitors instantly and answer common FAQs 24/7.
- Missed Call Text-Back: Automatically text back callers when the phone isn't answered.
- Automated Nurture Sequences: Multi-channel email and SMS drips to convert cold leads.
- CRM Integration: Centralized tracking of leads, pipelines, and revenue.

2. Video & Photo Production
- Viral Short-Form Content: TikToks, Reels, and Shorts ideated, filmed, and edited for maximum retention.
- Brand Documentaries: Premium cinematic videos to tell the brand story and build trust.
- High-Converting Ad Creatives: Tested visual frameworks to lower cost-per-acquisition.
- Professional Photography & 360 Pictures: High-quality visual assets for web and Google profiles.

3. GBP Maps Boost (Local SEO)
- Profile Optimization: Keyword-rich updates, Q&A seeding, and category structuring for Google Business Profiles.
- Automated Review Generation: SMS and email campaigns to request and publish 5-star reviews.
- Local Citations: Consistent NAP (Name, Address, Phone) data across hundreds of local directories to build authority.
- Priority Ranking: Aggressive tactics to reach the top 3 map pack rankings for primary local keywords.

--- PRICING TIERS ---

1. Starter Tier - $997/mo
Target: Local businesses looking to establish a strong foundational presence.
Deliverables:
- Basic AI Website Chatbot
- GBP Profile Optimization
- Photos & 360 Pictures for Google
- Automated Review Requests
- Monthly Reporting Dashboard

2. Growth Tier - $2,497/mo (Most Popular)
Target: Businesses ready to scale aggressively with video content and advanced AI workflows.
Deliverables:
- Everything in Starter Tier
- Advanced AI Workflows & SMS
- Missed Call Text-Back
- 4 Short-form Videos / Month
- Priority GBP Maps Boost
- Lead Nurturing Sequences

3. Dominance Tier - $4,997/mo
Target: The ultimate done-for-you revenue ecosystem. Fractional marketing department.
Deliverables:
- Everything in Growth Tier
- Full Custom AI Ecosystem (handling support, qualification, and sales inquiries)
- CRM Setup & Integration
- 8 Short-form Videos + 1 Brand Story
- Aggressive Local SEO & Citations
- Dedicated Account Manager

--- FREQUENTLY ASKED QUESTIONS (FAQ) ---

Q: Do I have to sign a long-term contract?
A: No. All retainer tiers are strictly month-to-month. You can cancel or pause service at any time with 30 days' notice.

Q: How fast will I see results from the GBP Maps Boost?
A: Our aggressive local map pack strategies typically start showing noticeable ranking improvements and increased call volume within the first 30 to 45 days.

Q: What if I don't have any existing video content?
A: Our Growth and Dominance tiers include full-service video and photo production. We handle the ideation, scripting, filming, and editing from scratch.

Q: How do the AI chatbots actually work?
A: We train custom AI models specifically on your business data, FAQs, pricing, and brand voice. The bot integrates directly into your website to capture leads and book appointments 24/7.

Q: Can I upgrade or downgrade my plan later?
A: Absolutely. You can easily move between our Starter, Growth, and Dominance tiers at the beginning of any billing cycle.